Questions, Answered
FAQs
Things people ask before they buy — and a few they ask after.
For our One of a Kind pieces, small variation is expected — since those are cut from real textile rather than consistent yarn, the exact placement of a pattern or color can differ slightly from the photo to the piece you receive. That's the handmade part, not a defect. Our standard styles use consistent yarn, so they match the photos closely.
Yes — every A&H bag sold helps support dogs in need and responsible care.
See our Refund Policy and Shipping Policy, linked in the footer below, for full details.
We accept all major cards (Visa, Mastercard, Amex), plus Apple Pay, Google Pay, PayPal, and Venmo at checkout.
Yes — our secondary storefront is our Etsy shop, AnHBags (etsy.com/shop/AnHBags), where you can also see reviews and order history.
It depends on our current queue and the complexity of the request — we'll always tell you a realistic timeline before you commit to anything, over Instagram DM.
Some pieces are made from a single, limited length of fabric — once it's gone, that exact bag can't be remade. We mark these as One of a Kind so you know what you're getting is genuinely one of one.
Most of our catalog is handcrafted with commercially-available yarn (usually T-shirt yarn) in consistent colors. Our One of a Kind pieces are different — cut by hand from real, curated textile and hand-spun into our own yarn, which is why no two of those are ever quite alike. Check the product page for a "One of a Kind" or "Upcycled Materials" badge to know which you have.
Yes, absolutely! At A&H we offer both, standard styles that you can customize with your preferences, and unique pieces available only in our shop. However we're honest about our limits, so custom work depends on our current capacity. To explore the possibility on working together on a custom bag please reach out to us directly through DM on our IG account: @anh.bags to discuss your request further.
Gently hand wash your crochet bag with cold water and mild detergent, avoiding submerging any metallic hardware—spot clean those areas instead. Reshape and lay flat to air dry, keeping the hardware dry to prevent rust and avoiding wringing or hanging to maintain its shape.